Family Plan User Guide

What is the Family Plan?

The MediWatchers Family Plan is designed for households that need to manage healthcare for multiple family members. With the Family Plan, you can:

How to Access Family Management

1. Log in to your MediWatchers account
2. From your Family Dashboard, click the Family Management option in the sidebar menu
3. You'll see the Family Management page with two sections: Adults and Dependents

Who is a Dependent?

Dependents are family members whose healthcare you manage, such as:

• Children
• Elderly parents
• Other family members in your care
• Pets (dogs, cats, etc.)

How to Add a Dependent

1. Go to Family Management from your dashboard
2. In the Dependents section, click the + Add Dependent button
3. Enter the dependent's information:
   • Full Name - The dependent's name
   • Relationship - Child, Parent, Spouse, Pet, etc.
   • Date of Birth (optional)
   • Profile Photo (optional)
4. Click Save to create the profile

Managing Dependent Profiles

Once a dependent is added, you can:

• Edit - Update their name, photo, or relationship
• View Medications - See all medications assigned to them
• Share Access - Allow another adult to manage their healthcare
• Delete - Remove the profile (with confirmation)

Why Share Profiles?

Profile sharing allows another adult family member (like your spouse or partner) to help manage healthcare for your dependents. This is especially useful when:

• Both parents need to track children's medications
• Caregivers share responsibilities for elderly parents
• You want a backup person who can mark medications as taken

How to Share a Dependent's Profile

1. Go to Family Management
2. Find the dependent's profile card in the Dependents section
3. Click the Share or ⚙️ Settings button on their card
4. Enter the email address of the family member you want to share with
5. Select the Access Level:
   • Full Access - Can view and edit medications, appointments, and profile
   • View Only - Can only view information, cannot make changes
6. Click Share Profile

When You Receive Shared Access

If another family member shares a profile with you, here's what you'll experience:

1. Notification - You'll receive an email and in-app notification about the shared profile
2. Accept Access - The shared profile will appear in your Family Management section
3. Dashboard Update - The shared dependent will appear in your profile switcher

What You Can Do with Shared Profiles

When to Send an Invitation

Send an invitation when you want to add another adult to your Family Plan who doesn't yet have a MediWatchers account.

How to Send an Invitation

1. Go to Family Management
2. Click the + Invite Family Member button at the top of the page
3. Enter their email address
4. Choose the invitation type:
   • Adult Member - They'll join as a second adult on your plan
   • Caregiver - They'll have access to specific profiles you select
5. Add a personal message (optional)
6. Click Send Invitation

What the Recipient Sees

The invited person will receive an email with:

• Your name and invitation message
• A button to accept the invitation
• Information about what access they'll receive
• A link to create their MediWatchers account (if new)

Adding a Medication

1. Go to Pillbox Manager from your dashboard
2. Click + Add Medication
3. Fill in the medication details:
   • Medication Name - The name of the medication
   • Dosage - Amount per dose (e.g., "10mg", "2 tablets")
   • Frequency - How often to take it
   • Time(s) - Specific times of day
   • Profile - Which family member takes this medication
4. Click Save Medication

Using "Shared (All Profiles)"

The Shared (All Profiles) option allows you to add a medication that applies to all human family members at once. This is useful for:

• Daily vitamins everyone takes
• Seasonal supplements
• Family-wide preventive medications

1. When adding a medication, select "Shared (All Profiles)" from the Profile dropdown
2. The medication will automatically appear on everyone's pillbox (except pets)
3. Each family member can independently mark their dose as taken

Setting Up Reminders

MediWatchers can send you reminders so you never miss a dose:

1. When adding or editing a medication, look for the Reminders section
2. Toggle Enable Reminders to ON
3. Choose your reminder method:
   • Email - Receive email notifications
   • In-App - See notifications in the app
   • Both - Get both email and in-app reminders
4. Set the reminder timing (e.g., "15 minutes before")

Copying Reminders to Other Profiles

If multiple family members take the same medication at the same time, you can copy reminder settings:

1. Open the medication you want to copy
2. Click Copy to Profile or the copy icon
3. Select which family member(s) should receive the same medication and schedule
4. Confirm the copy - a new medication entry will be created for each selected profile

Marking a Medication as Taken

When you or a family member takes a medication:

1. Go to the Pillbox Manager
2. Find the medication in the Upcoming section
3. Click the ✓ Mark Taken button on the medication card
4. The medication will move to the Taken section with a timestamp

Skipping a Medication

Sometimes you may need to skip a dose (on doctor's advice, side effects, etc.):

1. Find the medication in your Pillbox
2. Click the ⏭️ Skip button (or the skip option in the action menu)
3. Optionally add a reason for skipping
4. The medication will be marked as skipped for that dose

Viewing Your Activity Log

Track your medication history in the Activity Log:

• See all taken, skipped, and missed medications
• Filter by date range or family member
• Export reports for doctor visits