Individual Plan User Guide

What is the Individual Plan?

The MediWatchers Individual Plan is perfect for single adults or single-parent families who need to manage their own healthcare and one dependent. With the Individual Plan, you can:

What's Included

Your Individual Plan includes:

• 1 Adult Account - Your primary account with full access
• 1 Dependent Profile - For a child, parent, or pet
• Backup Adult Access - Temporary access for emergencies
• All Core Features - Medications, reminders, appointments, and more

How to Access Your Dashboard

1. Log in to your MediWatchers account
2. You'll land on your Personal Dashboard
3. Use the sidebar menu to navigate to different features

Completing Your Profile

A complete profile helps you get the most from MediWatchers:

1. Click on your name or profile icon in the top right corner
2. Select Profile Settings
3. Fill in your information:
   • Full Name - Your complete name
   • Date of Birth - For age-appropriate reminders
   • Phone Number - For SMS notifications (optional)
   • Emergency Contact - Someone to notify in emergencies
4. Click Save Changes

Setting Your Preferences

Customize how MediWatchers works for you:

• Time Zone - Ensures reminders arrive at the right time
• Notification Preferences - Choose email, in-app, or both
• Theme - Light or dark mode
• Preferred Pharmacy - Set a default for refill requests

Who is a Dependent?

Dependents are family members whose healthcare you manage, such as:

• Your child or children
• An elderly parent in your care
• A pet (dog, cat, etc.)
• Any family member you help with medications

How to Add a Dependent

1. Go to Family Management from your dashboard sidebar
2. In the Dependents section, click + Add Dependent
3. Enter the dependent's information:
   • Full Name - The dependent's name
   • Relationship - Child, Parent, Pet, etc.
   • Date of Birth (optional but recommended)
   • Profile Photo (optional)
4. Click Save to create the profile

Managing Your Dependent

Once your dependent is added, you can:

• Edit Profile - Update their name, photo, or information
• Add Medications - Track their prescriptions and supplements
• Schedule Appointments - Keep track of doctor visits
• View Pillbox - See their medication schedule

What is Backup Adult Access?

Backup Adult Access is a unique feature of the Individual Plan that lets you grant temporary access to a trusted adult during:

• Vacations when you're traveling
• Medical emergencies or hospital stays
• Business trips
• Any time you need temporary help

How Backup Access Works

1. Go to Family Management
2. Click + Invite Family Member
3. Select Backup Adult as the invitation type
4. Enter the backup adult's email address
5. Choose an Access Duration (3 days to 1 year)
6. Add a purpose (optional) like "Summer vacation"
7. Click Send Backup Invite

Access Duration Options

Managing Backup Access

You can manage backup adult access at any time:

• View Status - See who has access and when it expires
• Revoke Access - End access immediately if needed
• Extend Access - Send a new invitation to extend their time

Adding a Medication

1. Go to Pillbox Manager from your dashboard
2. Click + Add Medication
3. Fill in the medication details:
   • Medication Name - The drug name (e.g., "Lisinopril")
   • Dosage - Amount per dose (e.g., "10mg")
   • Frequency - Daily, weekly, as needed
   • Time(s) - When to take it
   • Profile - You or your dependent
4. Click Save Medication

FDA Drug Information

When you add a medication, MediWatchers can automatically look up:

• Official drug information from the FDA database
• Common side effects to watch for
• Drug interactions with your other medications
• Important warnings and precautions

Organizing Your Pillbox

Your Pillbox shows medications organized by time of day:

• Morning - Medications taken before noon
• Afternoon - Medications taken noon to 5 PM
• Evening - Medications taken 5 PM to bedtime
• As Needed - Medications taken when required

Creating a Reminder

1. When adding or editing a medication, look for the Reminders section
2. Toggle Enable Reminders to ON
3. Choose your reminder method:
   • Email - Get an email reminder
   • In-App - See a notification in MediWatchers
   • Both - Get both types of reminders
4. Set the timing (e.g., "15 minutes before")
5. Save your changes

Reminder Best Practices

• Set reminders 15-30 minutes before your usual routine
• Use different reminder times for morning vs. evening medications
• Enable both email and in-app for important medications
• Check your spam folder if you're not receiving email reminders

Recording a Dose

1. Go to the Pillbox Manager
2. Find the medication in the Upcoming section
3. Click the ✓ Mark Taken button
4. The medication moves to Taken with a timestamp

Skipping a Dose

Sometimes you may need to skip a dose:

1. Find the medication in your Pillbox
2. Click the ⏭️ Skip button
3. Select a reason (optional but helpful):
   • Fasting required
   • Side effects
   • Doctor's advice
   • Out of medication
   • Other
4. The medication is marked as skipped

WellnessWins™ Points

Earn points for taking your medications consistently:

• +25 points - Regular prescription medications
• +40 points - Vitamins and supplements
• Streak Bonuses - Extra points for consecutive days
• Badges - Earn achievements for milestones

When to Consider Upgrading

The Family Plan might be right for you if:

• You need more than 1 dependent profile
• You want a permanent second adult (like a spouse) with their own login
• Both parents need to manage medications simultaneously
• You're tired of managing backup adult invitations

Individual vs. Family Plan

How to Upgrade

1. Go to Account Settings → Subscription
2. Click Upgrade Plan
3. Select the Family Plan
4. Review the pricing change and confirm
5. Your plan upgrades immediately - no data is lost!