Initial Setup

Get started with MediWatchers by following these essential setup steps:

1. Complete Your Profile

• Add your personal information and emergency contacts
• Set your timezone and notification preferences
• Upload a profile photo for easy identification

2. Add Your Medications

• Use the "Add Medication" button on your dashboard
• Include medication name, dosage, and schedule
• Set up reminders for each medication

3. Import Healthcare Contacts

• Add your doctors, specialists, and pharmacy information
• Include contact details and appointment history
• Mark emergency contacts for quick access

Navigation Guide

Learn how to efficiently navigate the MediWatchers platform:

Dashboard

Your central hub displaying today's medications, upcoming appointments, and quick access buttons for common tasks.

Main Menu

Access the main menu through your avatar in the top-right corner. Key sections include:

• Healthcare Contacts: Manage doctors and pharmacy information
• Medication Management: Complete pillbox and medication tracking
• Appointments: Schedule and manage healthcare appointments
• Reminders: Set up and manage all types of health reminders
• Reports: View adherence statistics and health reports

Quick Actions

Use the dashboard tiles for instant access to frequently used features like adding medications, scheduling appointments, or creating reminders.

Medication Management

Comprehensive tools for tracking and managing your medications:

Adding Medications

• Click "Add Medication" from the dashboard or pillbox manager
• Enter medication name, strength, and form (tablet, liquid, etc.)
• Set dosing schedule (times per day, specific times)
• Add prescribing doctor and pharmacy information
• Set up refill reminders

Daily Medication Tracking

• Mark medications as taken from dashboard or reminder notifications
• Snooze reminders if you need to take medication later
• View today's medication schedule
• Track missed doses and adherence statistics

Pillbox Management

• Organize medications by time of day (morning, noon, evening)
• Set up weekly pill organizers
• Print medication schedules for offline reference

Appointment Management

Schedule, track, and manage healthcare appointments:

Scheduling Appointments

• Click "Schedule Appointment" from the dashboard
• Select healthcare provider from your contacts
• Choose appointment type and add notes
• Set appointment reminders

Appointment Preparation

• Review current medications before appointments
• Prepare questions and health concerns
• Update appointment notes with outcomes

Reminders & Notifications

Set up and manage various types of health reminders:

Medication Reminders

• Automatic reminders based on medication schedules
• Customizable reminder times and frequencies
• Snooze options for flexible timing

Appointment Reminders

• Advance notice for upcoming appointments
• Preparation reminders (fasting, bringing documents)

Custom Health Reminders

• Exercise and wellness reminders
• Refill reminders for medications
• Health screening and checkup reminders

Family Management

Coordinate healthcare for your entire family:

Managing Dependents

• Add profiles for children, elderly parents, or other dependents
• Track medications and appointments for each family member
• Set up individual reminder schedules

Adult Family Members

• Invite spouse/partner to create their own account
• Share dependent management responsibilities
• Maintain separate medical privacy for adults

HIPAA Compliance

• Adult medical information remains private
• Shared access only for dependent profiles
• Invitation-based access for family members

WellnessWins™ Points System

Earn points and badges for maintaining healthy habits:

Earning Points

• Taking Medications: +10 points per medication
• Adding Medications: +25 points for each new medication
• Adding Vitamins/Supplements: +40 points (25 base + 15 wellness bonus)
• Scheduling Appointments: +20 points per appointment
• Adding Family Profiles: +50 points for family setup
• Consistency Streaks: Bonus points for consecutive days

Badges and Achievements

• First Step: Complete your first medication entry
• Week Warrior: 7-day medication adherence streak
• Health Hero: 85%+ adherence rate for a month
• Family Guardian: Manage 3+ family member profiles

Viewing Progress

Check your points and badges from the points dropdown in the header or visit the full progress dashboard.

Reports & Analytics

Track your health progress with comprehensive reports:

Adherence Reports

• Weekly and monthly medication adherence percentages
• Missed dose tracking and patterns
• Individual medication adherence rates

Health Trends

• Medication consistency over time
• Appointment attendance tracking
• WellnessWins™ points progression

Export Options

• PDF reports for healthcare providers
• CSV data export for personal records
• Email reports to family members or doctors

Professional Tools

Advanced features for healthcare professionals:

Client Management

• Manage multiple patient profiles
• Monitor medication adherence across clients
• Generate compliance reports

HIPAA Compliance

• Secure data handling and storage
• Audit logs for all patient data access
• Professional liability protections

Contact Support

Get help when you need it:

Support Channels

Before Contacting Support

• Check this help documentation first
• Note your subscription plan and user role
• Describe specific steps that led to the issue
• Include screenshots if applicable
• Have your account email address ready